Payment and Delivery

For your online payments, the amount will be charged from your credit card at the end of your order. In case of order cancellation due to possible order cancellation or stock problems, a refund will be made to your credit card within 15 business days.

Delivery

We try our best to deliver the products you ordered to cargo on the same day. For products that take time to supply, the cargo delivery period is 3 business days, as stated in the product details. You will be informed in case of a possible delay in delivery.

Please provide the address of your current location as the delivery address to ensure smooth product delivery.

Your requests will be processed to be prepared according to the delivery type you specified at the end of the order. Products from our Istanbul-based company will be sent with the cargo company you specified during the purchase. Your orders will be delivered to the cargo company within 5 (five) business days at the latest after they are approved.

You can consult our customer representative for different delivery conditions. Also, cargo deliveries are only valid for Turkey.

Payment Tracking

If the system cannot perform the transaction due to any problem, our visitor is informed about this situation at the end of the payment page.

In case of any error in the specified address, the order giver is contacted regarding the order that could not be delivered.

The validity of the e-mail address specified by our visitor is confirmed by an automatic e-mail sent after the order is transferred.

We are responsible for the delivery to the bank whose credit card system we use as much as the customer.

 

 Please note!

Please open and check the packages that you think are damaged during shipment in front of the company official who delivered them. If you think there is any damage to the product, do not accept the product by having a report kept by the cargo company.

After the product is received, it is assumed that the cargo company has fulfilled its duty completely.

If the product is damaged: Please inform turhanfirat44@gmail.com as soon as possible about the report you prepared.

If you carry out these procedures, we will start working on your package and ensure that the delivery is repeated as soon as possible.

If you briefly explain why you want to return the product in this e-mail, you will help us in our work on the product.